Complications Happen. What You Do Next Matters.
Helping practitioners act early and reduce risks with expert guidance.
The NZSCM Adverse Event Line
The NZSCM has launched a dedicated support line - call 0800 242 209 for serious cosmetic medicine complications.
Who can use this service?
The line is available to all registered doctors, nurses, and dentists in New Zealand.
What you’ll get:
When you call, you’ll be connected directly with Dr Jenni Irvine, an experienced senior NZSCM doctor. She will provide:
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Guidance on immediate steps to take
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Advice on escalation and referral options
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Support in managing serious complications
Important note:
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For suspected filler blindness, please refer immediately to the emergency ophthalmologist contacts listed on our website.
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If you are unsure, call. Early advice can make a critical difference and reduce the risk of permanent harm.
Availability:
The service is available 7 days a week.
For urgent advice, call 0800 242 209